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Scheinman Institute Conflict Resolution Club

The Scheinman Institute on Conflict Resolution is the world’s preeminent institute focused on workplace conflict resolution. 

Watch how the Scheinman Institute addresses the critical workplace conflict resolution challenges of our time through its research, teaching, training and outreach.

National Conflict Resolution Service (NCRS)

Announcing

A collaboration with the American Arbitration Association (AAA), NCRS will serve the labor-management community with a broad national focus by providing labor-management training, dispute resolution, collective-bargaining mediation and relationship-building services. 

Previously with Federal Mediation and Conciliation Service (FMCS), Javier Ramirez has joined ILR’s Scheinman Institute to help lead the new service as its executive manager.

Learn more about NCRS

Labor Arbitration Training Program

We offer two unique training opportunities designed to meet this demand:

  • Foundations of Labor Arbitration Course
  • Labor Arbitrator Development Program – Cohort Four

Together, these programs provide emergent arbitrators with the essential training, practical skills, personalized mentoring, and hands-on experience needed to build a successful career in labor arbitration.

Labor Arbitration Training Program 2026

Director Updates

Harry C. Katz is the Jack Sheinkman Professor and the Director of the Scheinman Institute on Conflict Resolution. 

Director's Update: Expanding Arbitration Education and Practice

Harry Katz, Jack Sheinkman Professor and Director of the Scheinman Institute, shares how the Institute is intensifying its work on arbitration through expanded training programs, ongoing faculty and student research, and new initiatives to support practitioners navigating a changing arbitration landscape.
Director's Update: Expanding Arbitration Education and Practice

Director's Update: Activities of the National Conflict Resolution Service

Harry Katz, Jack Sheinkman Professor and Director of the Scheinman Institute, discusses the activities of the new National Conflict Resolution Service, including arbitrator training programs, and mediation and facilitation services.
Director's Update: Activities of the National Conflict Resolution Service

Director's Update: The Offerings and Services of the New National Conflict Resolution Service

Harry Katz, Jack Sheinkman Professor and Director of the Scheinman Institute, outlines the full range of offerings now available through the newly launched Cornell ILR National Conflict Resolution Service.
Director's Update: The Offerings and Services of the New National Conflict Resolution Service

Professional Education

570 Lexington Avenue

We bring together the insight of leading scholars, researchers, and practitioners to design training courses for the modern workplace. We specialize in work – from HR practices to labor relations and conflict-resolution strategies. We train people who change their organizations.

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Outreach and Student Engagement

The Future of Labor Mediation with Javier Ramirez

Javier Ramirez, Executive Manager of the Cornell ILR National Conflict Resolution Service (NCRS) discusses the future of labor mediation.
conflict resolution at work
The Future of Labor Mediation with Javier Ramirez

Javier Ramirez: A New Era in Conflict Resolution at the Scheinman Institute

Javier Ramirez, a former union president and federal mediator with decades of lived experience in labor relations, now leads the National Conflict Resolution Service (NCRS), housed at Cornell’s Scheinman Institute. Through NCRS, Ramirez aims to build a trusted, community-driven hub for labor-management dispute resolution.
javier Ramirez reformatted
Javier Ramirez: A New Era in Conflict Resolution at the Scheinman Institute

Harry Katz: The ILERA Interview

Harry Katz, Jack Sheinkman Professor and Director of the Scheinman Institute, discusses both his work in the study of labor relations and his tenure as President of ILERA.
H K Interview
Harry Katz: The ILERA Interview

Education

Dionne Pohler: Shaping The Future of Conflict Resolution

Dionne Pohler joins the Scheinman Institute on Conflict Resolution.
Dionne Pohler
Dionne Pohler: Shaping The Future of Conflict Resolution

Scheinman Students Learn Dispute Resolution in Hopi and Navajo Nations

The Scheinman Institute on Conflict Resolution, in collaboration with the ILR International Programs Office, offers the Hopi & Navajo Engaged Learning Program each spring semester, which includes a field research trip to Arizona. This unique program introduces ILR students to the conflict resolution processes used by the Hopi and Navajo Nations.
hopi
Scheinman Students Learn Dispute Resolution in Hopi and Navajo Nations

What I Learned Studying Labor Law and Labor Relations in Vietnam

Chelsey Wang '26 discusses what she learned as a student participant in the Scheinman Institute/ILR Vietnam Engaged Learning Program.
chelsey wang
What I Learned Studying Labor Law and Labor Relations in Vietnam

Research

Examining How Arbitrators Are Using AI

The Scheinman Institute on Conflict Resolution was asked by the National Academy of Arbitrators (NAA) to conduct a survey of its members on the use of Generative AI.
AI symbol
Examining How Arbitrators Are Using AI

The Research of Ariel Avgar: Understanding The Critical Relationship Between Labor Relations and Healthcare Outcomes

Professor Ariel Avgar is conducting impactful research regarding labor and employment relations in the healthcare field.
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The Research of Ariel Avgar: Understanding The Critical Relationship Between Labor Relations and Healthcare Outcomes

Congress Was Wrong: Arbitration Is More Plaintiff-Friendly Than Litigation, and We Can Make It Even More Just

In their new research paper, published in the American Bar Association Journal of Labor and Employment Law, Harry C. Katz, David Sherwyn, and Paul Wagner, demonstrate that the employees in civil rights cases enjoy significantly greater results in arbitration than in litigation.
Katz ABA research
Congress Was Wrong: Arbitration Is More Plaintiff-Friendly Than Litigation, and We Can Make It Even More Just

The issues surrounding conflict in the workplace are the center of our public discourse and public policy.

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It takes a certain set of skills and expertise to navigate this changing landscape.

"With my wife, Laurie, we endowed the Scheinman Institute on Conflict Resolution to provide students, professionals and others interested in dispute resolution with the tools they need to help create a better society. Today, Scheinman Institute faculty and alumni stand at the forefront in resolving the most complicated and significant work-related issues."

-Marty Scheinman, Founder Scheinman Institute on Conflict Resolution

Find out more about our mission and people.

In The News

Media Mentions

Are Physician-Led Unions the Wave of the Future?

ACEP Now
John August, director of healthcare labor relations at ILR’s Scheinman Institute, explains the basic purpose of unions.
Are Physician-Led Unions the Wave of the Future?

Northwell physician assistants demand pay hike and first union contract at LIJ Medical Center

Newsday
“First contracts are extremely difficult to achieve,” John August, director of healthcare labor relations at ILR’s Scheinman Institute, said when discussing picketing by physicians assistants at Northwell Health in Long Island.
Northwell physician assistants demand pay hike and first union contract at LIJ Medical Center

Cost of living a major concern for New York workforce

Cornell Chronicle
Now in its fifth year, the 2024-25 New York at Work report draws on ILR expertise, research-based data and policy analysis on a broad range of key issues affecting the state’s workers, unions, communities and employers.
Cost of living a major concern for New York workforce