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Scheinman Institute Conflict Resolution Club
The Scheinman Institute on Conflict Resolution is the world’s preeminent institute focused on workplace conflict resolution. 

Watch how the Scheinman Institute addresses the critical workplace conflict resolution challenges of our time through its research, teaching, training and outreach.

Announcing the Cornell ILR National Conflict Resolution Service

The Scheinman Institute has formed the Cornell ILR National Conflict Resolution Service (NCRS) in collaboration with the American Arbitration Association (AAA). 

The NCRS will serve the labor-management community with a broad national focus by providing labor-management training, dispute resolution, collective-bargaining mediation and relationship-building services. 

Javier Ramirez has joined ILR’s Scheinman Institute to help lead the new service as its executive manager. His experience in dispute resolution includes 20 years at the Federal Mediation and Conciliation Service (FMCS) as the former deputy director of field operations. 

For more information about the activities and offerings of the new service, see https://www.ilr.cornell.edu/ncrs.

Director Updates

Harry C. Katz is the Jack Sheinkman Professor and the Director of the Scheinman Institute on Conflict Resolution. 

Director's Update: Activities of the National Conflict Resolution Service

Harry Katz, Jack Sheinkman Professor and Director of the Scheinman Institute, discusses the activities of the new National Conflict Resolution Service, including arbitrator training programs, and mediation and facilitation services.
Director's Update: Activities of the National Conflict Resolution Service

Director's Update: The Offerings and Services of the New National Conflict Resolution Service

Harry Katz, Jack Sheinkman Professor and Director of the Scheinman Institute, outlines the full range of offerings now available through the newly launched Cornell ILR National Conflict Resolution Service.
Director's Update: The Offerings and Services of the New National Conflict Resolution Service

Director's Update: New National Conflict Resolution Service

Harry Katz, Jack Sheinkman Professor and Scheinman Institute Director, discusses a new initiative from the Scheinman Institute to create a National Conflict Resolution Service.
Director's Update: New National Conflict Resolution Service

Professional Education

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We bring together the insight of leading scholars, researchers, and practitioners to design training courses for the modern workplace. We specialize in work – from HR practices to labor relations and conflict-resolution strategies. We train people who change their organizations.

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Outreach and Student Engagement

The Future of Labor Mediation with Javier Ramirez

Javier Ramirez, Executive Manager of the Cornell ILR National Conflict Resolution Service (NCRS) discusses the future of labor mediation.
conflict resolution at work
The Future of Labor Mediation with Javier Ramirez

Javier Ramirez: A New Era in Conflict Resolution at the Scheinman Institute

Javier Ramirez, a former union president and federal mediator with decades of lived experience in labor relations, now leads the National Conflict Resolution Service (NCRS), housed at Cornell’s Scheinman Institute. Through NCRS, Ramirez aims to build a trusted, community-driven hub for labor-management dispute resolution.
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Javier Ramirez: A New Era in Conflict Resolution at the Scheinman Institute

Harry Katz: The ILERA Interview

Harry Katz, Jack Sheinkman Professor and Director of the Scheinman Institute, discusses both his work in the study of labor relations and his tenure as President of ILERA.
H K Interview
Harry Katz: The ILERA Interview

Education

Scheinman Students Learn Dispute Resolution in Hopi and Navajo Nations

The Scheinman Institute on Conflict Resolution, in collaboration with the ILR International Programs Office, offers the Hopi & Navajo Engaged Learning Program each spring semester, which includes a field research trip to Arizona. This unique program introduces ILR students to the conflict resolution processes used by the Hopi and Navajo Nations.
hopi
Scheinman Students Learn Dispute Resolution in Hopi and Navajo Nations

My Vietnam Engaged Learning Program

Ivor Mills '27, a student in the Scheinman Institute Vietnam Engaged Learning Program, discusses what he learned.
Ivor Mills
My Vietnam Engaged Learning Program

LADP Ends, But Participants’ Journeys ‘Just Beginning’

January marked the end of Cornell ILR’s Scheinman Institute’s Labor Arbitration Development Program (LADP), a 15-month-long hybrid program enabling a new, diverse generation of arbitrators to learn from America’s leading neutrals.
LADP Cohort group picture
LADP Ends, But Participants’ Journeys ‘Just Beginning’

Research

Examining How Arbitrators Are Using AI

The Scheinman Institute on Conflict Resolution was asked by the National Academy of Arbitrators (NAA) to conduct a survey of its members on the use of Generative AI.
AI symbol
Examining How Arbitrators Are Using AI

The Research of Ariel Avgar: Understanding The Critical Relationship Between Labor Relations and Healthcare Outcomes

Professor Ariel Avgar is conducting impactful research regarding labor and employment relations in the healthcare field.
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The Research of Ariel Avgar: Understanding The Critical Relationship Between Labor Relations and Healthcare Outcomes

Congress Was Wrong: Arbitration Is More Plaintiff-Friendly Than Litigation, and We Can Make It Even More Just

In their new research paper, published in the American Bar Association Journal of Labor and Employment Law, Harry C. Katz, David Sherwyn, and Paul Wagner, demonstrate that the employees in civil rights cases enjoy significantly greater results in arbitration than in litigation.
Katz ABA research
Congress Was Wrong: Arbitration Is More Plaintiff-Friendly Than Litigation, and We Can Make It Even More Just

The issues surrounding conflict in the workplace are the center of our public discourse and public policy.

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It takes a certain set of skills and expertise to navigate this changing landscape.

"With my wife, Laurie, we endowed the Scheinman Institute on Conflict Resolution to provide students, professionals and others interested in dispute resolution with the tools they need to help create a better society. Today, Scheinman Institute faculty and alumni stand at the forefront in resolving the most complicated and significant work-related issues."

-Marty Scheinman, Founder Scheinman Institute on Conflict Resolution

Find out more about our mission and people.

In The News

Media Mentions

Cost of living a major concern for New York workforce

Cornell Chronicle
Now in its fifth year, the 2024-25 New York at Work report draws on ILR expertise, research-based data and policy analysis on a broad range of key issues affecting the state’s workers, unions, communities and employers.
Cost of living a major concern for New York workforce

The Future of Labor Mediation with Javier Ramirez

Power at Work
Javier Ramirez, executive manager of ILR’s National Conflict Resolution Service, discusses the future of labor mediation and its role in sustaining stable labor-management relations.
The Future of Labor Mediation with Javier Ramirez

Federal mediation services’ future dim despite workers’ return

Bloomberg Law
Javier Ramirez, executive manager of ILR’s National Conflict Resolution Service and former deputy director of field operations at FMCS under the Biden administration, calls the potential closure “tragic” and said the agency’s typical budget is far less than what it saves the economy by preventing strikes.
Federal mediation services’ future dim despite workers’ return