Skip to main content
Abraham-Aggarwal, Kiran '22 at computer

Upcoming Courses

All Topics

Advanced Internal Investigations: Process and Application

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.
  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $2195
  • Circle with checkmark Icon
    New York, NY


Register for Advanced Internal Investigations: Process and Application

Register for Advanced Internal Investigations: Process and Application

Labor Arbitration Advocacy: Part II - Cross-Examination

Cross examination is one of the most important but often poorly used parts of an advocate’s case.  Participants learn and practice the skills required to prepare and execute an effective cross, while identifying commonly made errors.  Participants practice cross-examination and receive coaching and feedback from experienced advocates and arbitrators.
  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon
    New York, NY


Register for Labor Arbitration Advocacy: Part II - Cross-Examination

Register for Labor Arbitration Advocacy: Part II - Cross-Examination

Preparation for Collective Bargaining

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.


  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon
    New York, NY


Register for Preparation for Collective Bargaining

Register for Preparation for Collective Bargaining

Costing Out a Contract (online)

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.


  • Circle with checkmark Icon
  • Circle with checkmark Icon
    Live Online
  • Circle with checkmark Icon
    $199


Register for Costing Out a Contract (online)

Register for Costing Out a Contract (online)

Investigations in a Union Environment

A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.


  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $995
  • Circle with checkmark Icon
    New York, NY


Register for Investigations in a Union Environment

Register for Investigations in a Union Environment

Advanced Internal Investigations Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.
  • Circle with checkmark Icon
  • Circle with checkmark Icon
    Live Online
  • Circle with checkmark Icon
    $1595


Register for Advanced Internal Investigations Reports

Register for Advanced Internal Investigations Reports

Performance Management in a Union Environment

A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.


  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon
    New York, NY


Register for Performance Management in a Union Environment

Register for Performance Management in a Union Environment

Grievance and Arbitration Handling

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.
  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon
    New York, NY


Register for Grievance and Arbitration Handling

Register for Grievance and Arbitration Handling

Collective Bargaining Practice Session

Step into the role of lead negotiator and guide your team through every phase of collective bargaining—from strategy development to opening proposals to closing the deal.
  • Circle with checkmark Icon
  • Circle with checkmark Icon
    Live Online
  • Circle with checkmark Icon
    $2195


Register for Collective Bargaining Practice Session

Register for Collective Bargaining Practice Session

Effective Communication (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.


  • Circle with checkmark Icon
  • Circle with checkmark Icon
    Live Online
  • Circle with checkmark Icon
    $199


Register for Effective Communication (online)

Register for Effective Communication (online)

Organization Design and Enabling Change

Performance enabling organizational design is both an art, and a science. Today’s HR practitioners are expected to hone consulting and analytical skills and strike a balance between a facilitative and expert role to create alignment between components of the organization and the organization’s strategic goals. Change usually has organization design implications, and organization design inevitably results in change.


  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1595
  • Circle with checkmark Icon
    New York, NY


Register for Organization Design and Enabling Change

Register for Organization Design and Enabling Change

Advanced Effective Employee Relations

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.
  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1595
  • Circle with checkmark Icon
    New York, NY


Register for Advanced Effective Employee Relations

Register for Advanced Effective Employee Relations

Advanced Negotiations Strategies and Techniques

Through a series of interactive simulations, participants learn about the conflicting motivations to compete and cooperate in negotiations. The goal is to change the way you think about and approach negotiations, and practice a variety of approaches to understand how their effectiveness varies by situation.
  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $2195
  • Circle with checkmark Icon
    New York, NY

Register for Advanced Negotiations Strategies and Techniques

Register for Advanced Negotiations Strategies and Techniques

Negotiating with Difficult People

Learn key strategic and tactical choices in negotiating with irrational, narcissistic people. Drawing on techniques used by hostage negotiators, participants practice behavioral and communication techniques designed to redirect resistance. Techniques can be used in dealing with difficult people in everyday work like as well as in formal negotiations.


  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon
    New York, NY

Register for Negotiating with Difficult People

Register for Negotiating with Difficult People

Managing with Labor's Values - Buffalo Area

It is critical that managers at unions and social justice organizations receive training to become effective leaders and make the best use of limited resources. Participants learn techniques for helping their staff succeed and respond appropriately to common issues while honoring the values of the labor movement.
  • Circle with checkmark Icon
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $350
  • Circle with checkmark Icon
    Buffalo, NY

Register for Managing with Labor's Values - Buffalo Area

Register for Managing with Labor's Values - Buffalo Area

Public Training

Across New York State, we engage in workplace research and training.

We offer a wide range of training available to the public focused on work, employment, and labor.

Union members listening to Offshore Wind training presentation
Find out about public training

Courses through eCornell

Stay Connected

Receive updates to follow your interests.

Areas of Interest

Registration Information

Find the information you need to take our professional education courses. You can also email ILR Customer Service or call 866-470-1922.

Find detailed information