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Scheinman Institute Conflict Resolution Club

The Scheinman Institute on Conflict Resolution is the world’s preeminent institute focused on workplace conflict resolution. 

Watch how the Scheinman Institute addresses the critical workplace conflict resolution challenges of our time through its research, teaching, training and outreach.

Randi Weingarten on Why Fascists Fear Teachers

Join us for a discussion on her new book, Why Fascists Fear Teachers: Public Education and the Future of Democracy, moderated by journalist Steven Greenhouse.
Randi Weingarten speaking into a microphone
Randi Weingarten on Why Fascists Fear Teachers

National Conflict Resolution Service (NCRS)

Announcing

A collaboration with the American Arbitration Association (AAA), NCRS will serve the labor-management community with a broad national focus by providing labor-management training, dispute resolution, collective-bargaining mediation and relationship-building services. 

Previously with Federal Mediation and Conciliation Service (FMCS), Javier Ramirez has joined ILR’s Scheinman Institute to help lead the new service as its executive manager.

Learn more about NCRS

Labor Arbitration Training Program

We offer two unique training opportunities designed to meet this demand:

  • Foundations of Labor Arbitration Course
  • Labor Arbitrator Development Program – Cohort Four

Together, these programs provide emergent arbitrators with the essential training, practical skills, personalized mentoring, and hands-on experience needed to build a successful career in labor arbitration.

Labor Arbitration Training Program 2026

Director Updates

Harry C. Katz is the Jack Sheinkman Professor and the Director of the Scheinman Institute on Conflict Resolution. 

Director’s Update: Labor Arbitrator Development Programs

Harry Katz, Jack Sheinkman Professor and Director of the Scheinman Institute, discusses the four-month Foundations of Labor Arbitration program and 18-month Labor Arbitrator Development program, now open for registration.
Director’s Update: Labor Arbitrator Development Programs

Director's Update: Expanding Arbitration Education and Practice

Harry Katz, Jack Sheinkman Professor and Director of the Scheinman Institute, shares how the Institute is intensifying its work on arbitration through expanded training programs, ongoing faculty and student research, and new initiatives to support practitioners navigating a changing arbitration landscape.
Director's Update: Expanding Arbitration Education and Practice

Director's Update: Activities of the National Conflict Resolution Service

Harry Katz, Jack Sheinkman Professor and Director of the Scheinman Institute, discusses the activities of the new National Conflict Resolution Service, including arbitrator training programs, and mediation and facilitation services.
Director's Update: Activities of the National Conflict Resolution Service

Professional Education

570 Lexington Avenue

We bring together the insight of leading scholars, researchers, and practitioners to design training courses for the modern workplace. We specialize in work – from HR practices to labor relations and conflict-resolution strategies. We train people who change their organizations.

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Outreach and Student Engagement

Scheinman Institute Board Member Kenneth Kirschner To Receive Prestigious Groat Award

Noted arbitrator Kenneth Kirschner '75 will receive ILR’s 2026 Groat Award at the Groat and Alpern Awards on March 26 in New York City.
ken kirschner
Scheinman Institute Board Member Kenneth Kirschner To Receive Prestigious Groat Award

The Future of Labor Mediation with Javier Ramirez

Javier Ramirez, Executive Manager of the Cornell ILR National Conflict Resolution Service (NCRS) discusses the future of labor mediation.
conflict resolution at work
The Future of Labor Mediation with Javier Ramirez

Javier Ramirez: A New Era in Conflict Resolution at the Scheinman Institute

Javier Ramirez, a former union president and federal mediator with decades of lived experience in labor relations, now leads the National Conflict Resolution Service (NCRS), housed at Cornell’s Scheinman Institute. Through NCRS, Ramirez aims to build a trusted, community-driven hub for labor-management dispute resolution.
javier Ramirez reformatted
Javier Ramirez: A New Era in Conflict Resolution at the Scheinman Institute

Education

Dionne Pohler: Shaping The Future of Conflict Resolution

Dionne Pohler joins the Scheinman Institute on Conflict Resolution.
Dionne Pohler
Dionne Pohler: Shaping The Future of Conflict Resolution

Leaning Into Conflict: The Evolving Role of the Campus Mediation Program at Cornell

The Scheinman Institute’s Campus Mediation Program at Cornell is transforming how conflicts are addressed on campus by teaching students to resolve disputes through empathy, deep listening, and restorative justice.
campus mediation program
Leaning Into Conflict: The Evolving Role of the Campus Mediation Program at Cornell

Scheinman Students Learn Dispute Resolution in Hopi and Navajo Nations

The Scheinman Institute on Conflict Resolution, in collaboration with the ILR International Programs Office, offers the Hopi & Navajo Engaged Learning Program each spring semester, which includes a field research trip to Arizona. This unique program introduces ILR students to the conflict resolution processes used by the Hopi and Navajo Nations.
hopi
Scheinman Students Learn Dispute Resolution in Hopi and Navajo Nations

Research

Examining How Arbitrators Are Using AI

The Scheinman Institute on Conflict Resolution was asked by the National Academy of Arbitrators (NAA) to conduct a survey of its members on the use of Generative AI.
AI symbol
Examining How Arbitrators Are Using AI

The Research of Ariel Avgar: Understanding The Critical Relationship Between Labor Relations and Healthcare Outcomes

Professor Ariel Avgar is conducting impactful research regarding labor and employment relations in the healthcare field.
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The Research of Ariel Avgar: Understanding The Critical Relationship Between Labor Relations and Healthcare Outcomes

Congress Was Wrong: Arbitration Is More Plaintiff-Friendly Than Litigation, and We Can Make It Even More Just

In their new research paper, published in the American Bar Association Journal of Labor and Employment Law, Harry C. Katz, David Sherwyn, and Paul Wagner, demonstrate that the employees in civil rights cases enjoy significantly greater results in arbitration than in litigation.
Katz ABA research
Congress Was Wrong: Arbitration Is More Plaintiff-Friendly Than Litigation, and We Can Make It Even More Just

The issues surrounding conflict in the workplace are the center of our public discourse and public policy.

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It takes a certain set of skills and expertise to navigate this changing landscape.

"With my wife, Laurie, we endowed the Scheinman Institute on Conflict Resolution to provide students, professionals and others interested in dispute resolution with the tools they need to help create a better society. Today, Scheinman Institute faculty and alumni stand at the forefront in resolving the most complicated and significant work-related issues."

-Marty Scheinman, Founder Scheinman Institute on Conflict Resolution

Find out more about our mission and people.

In The News

Media Mentions

Actors' Equity Ratifies New Production Contract with The Broadway League

Broadway World
Appreciation for essential mediation leading to the ratification of a new production contract with The Broadway league is expressed by Actors’ Equity Association and The League for Javier Ramirez, executive manager of ILR’s National Conflict Resolution Service and Dan McCray, director of labor relations programs at the Scheinman Institute.
Actors' Equity Ratifies New Production Contract with The Broadway League

Thousands of Kaiser Permanente healthcare workers conclude 5-day strike

NPR
John August, director of health care and partner programs at the Scheinman Institute, provides expert commentary on trends in health care labor strikes and systemic workforce issues.
Thousands of Kaiser Permanente healthcare workers conclude 5-day strike

Are Physician-Led Unions the Wave of the Future?

ACEP Now
John August, director of healthcare labor relations at ILR’s Scheinman Institute, explains the basic purpose of unions.
Are Physician-Led Unions the Wave of the Future?