![Photo: Snowy Courtyard](/sites/default/files-d8/styles/large_9_5/public/workit-gazette-snowy-courtyard-01.jpg?itok=MkWQh8BC)
The quest to tell ILR’s core story
Last week the IDEO team arrived in snowy Ithaca to learn what makes ILR such an extraordinary place. Despite a wintry snowscape, they encountered a community united by fiery passions—for worker well-being, for social justice, and for the brilliant students who come here.
The team sat down with six members of faculty and staff for in-depth conversations. This marked the beginning of their “Looking In” research, a critical part of IDEO’s process of practicing human-centered design. They also took a campus tour and sat in on Louis Hyman’s lecture on the rise of the five and dime, a.k.a. the "poor man’s department store."
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