KEY TOPICS
- What is arbitration? (Consider something simpler)
 - Understanding the arbitration process – legal and procedural
 - Getting to know your contract
 - Preparing for the hearing (information requests, investigating, documenting, and preparing your case)
 - Opening statement and closing briefs
 - Common issues in contract interpretation and discipline/discharge arbitration
 - Hypothetical case – preparation and critique
 
Instructor:
Cathy Creighton, Director Buffalo Co-Lab.