Professional Education

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.

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Register for Effective Communication (online)

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.

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Register for Advanced Internal Investigations: Process and Application

Day-long conference on the state of labor standards and work in the new era of global trade. What does pro-worker trade policy look like post-Trump? How will forced labor figure in U.S. and E.U. trade actions? We will discuss those topics and more.

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Register for GLI 2025 Conference:

Cross examination is one of the most important but often poorly used parts of an advocate’s case.  Participants learn and practice the skills required to prepare and execute an effective cross, while identifying commonly made errors.  Participants practice cross-examination and receive coaching and feedback from experienced advocates and arbitrators.

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Register for Labor Arbitration Advocacy: Part II - Cross-Examination

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.

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Register for Advanced Effective Employee Relations

A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.

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Register for Investigations in a Union Environment

A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.

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Register for Performance Management in a Union Environment

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.

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Register for Grievance and Arbitration Handling

With a looming shortage of qualified labor arbitrators, there is an urgent need to cultivate a new generation of professionals who understand the complexities of today’s workforce. The Scheinman Institute on Conflict Resolution at Cornell ILR offers two unique training opportunities designed to meet this demand.

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Register for Foundations of Labor Arbitration

Learn how U.S. Labor Law impacts employer, union and employee authority, rights and responsibilities at the bargaining table and in day-to-day operations in the private and public sector in this interactive practice-based workshop.

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Register for Labor Law

Part of the Online Labor Studies Program this class prepares participants for assuming responsibilities in their organization by developing the skills and abilities required of union leaders. Each participant will prepare a plan for improving how their local union functions.

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Register for Leadership in Unions

This online for-credit course helps union activists build practical skills needed in collective bargaining today through role-plays and mock bargaining with students across the country. Organizations benefit from union members learning bargaining skills in a safe environment instead of at bargaining tables which can impact the entire workplace.

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Register for Advanced Collective Bargaining

Learn how Collective Bargaining Agreements are written, interpreted and enforced in this interactive, practice-based workshop.

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Register for Contract Interpretation

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.

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Register for Negotiation Skills for the Workplace

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.

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Register for Preparation for Collective Bargaining